30th May 2018

Data Policy

This privacy policy sets out how Parking Awareness Services uses and protects any information that you give Parking Awareness Services  when you use this website.

Parking Awareness Services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Parking Awareness Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2nd February 2018.

What we collect

We may collect the following information:

  • Name and Address
  • Vehicle Registration
  • Email address and/or mobile number

How we may collect it

  • Automated Number Plate Recognition System
  • On-site Warden
  • Pay-By-Phone facilities
  • On-site Kiosk/Terminal
  • Appeals Form
  • Contact Us Form
  • Sales Enquiry Form

What we do with the information we gather

Our company offers a solution to parking management for privately owned land. The service we provide on behalf of the landowner is to create a contract with the driver, whereby they agree to the terms and conditions clearly displayed. This contract will clearly state that if the terms and conditions are not adhered to then a Parking Charge Notice of £100 may be issued and a request for the keeper’s details may be made to the DVLA. This information will only be requested where a contravention of the contract terms and conditions has occurred. Any information gathered from the DVLA or other sources will only be used to issue a Parking Charge Notice and send any further correspondence regarding this matter. If a PCN remains unpaid, your name and address may be handed over to a debt recovery service to aid the enforcement of the PCN. The information is gathered through legitimate interest under Article 6(1)(f) of the General Data Protection Regulation.  Due to the nature of the requests (legitimate interest), the withdrawal of consent does not apply.

All requests for DVLA information are reviewed prior to the request being submitted to ensure that the balance of interests is correct and the request is legitimate. In any event whereby an error has occurred and the incorrect data has been received, this data shall be immediately removed and purged from the system.

All data is retained on the system for 3 years, after this the information is purged from the system completely.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Any information requested from the DVLA, provided by another party or yourself as the individual may be handed over to debt recovery agencies in the legitimate interest of the enforcement of our services for the landowner. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email data@parkingawareness.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.