Parking Awareness Services was founded in 2011 and we have come so far in that time! We offer services that people are proud to use & refer.
We are considered as creative and on the ball when it comes to the industry, offering competitive and groundbreaking services. The focus of most companies these days is all the posh swanky all-singing-all-dancing things they can offer. At Parking Awareness Services our first focus is the customer – what is best for them. Then we focus on the best way to offer it to them and finally comes the presentation of that service. The most important aspect of management of any sort is customer service, and we like to be top of our game with that.
Parking Awareness Services is a completely malleable service, we can do what you need us to do. Car Park Management, Parking Enforcement, ANPR, Pay and Display or even Self ticketing. Whatever you need we will endeavour to provide. We will make sure that our service is exactly what you need to reduce the stress that parking is causing in your life and increase your turnover whilst we are at it! Our team are available 24 hours a day, 7 days a week – so we can always deal with a query.
Our amazing customer service sets us apart from everyone else.
We want to make life easier for everyone, so we have also come up with some real trailblazing policies that really challenge the industry:
Flexible Service Period - Being locked into a contract is a pain, usually it means the parking company can give up trying. We run rolling monthly contracts to keep us on our toes.
Fair User Policy - Unlike other companies we urge people to appeal, so we can deal with any mistakes before they escalate. As well as manually check every PCN issued.
Extended Payment Program - The lower charge amount is available for the first full 28 days, not 14 days like the others. Enabling our helpers to accept one charge step lower at every stage.
Complete Cancellation Control - We believe in 100% transparency, you can see everything we do and even cancel PCNs issued without giving us notice. How it should be, it is your car park after all.
• Member of the International Parking Community (IPC)
• Subscriber of the Independent Appeals Service (IAS)
• SafeContractor - Health and Safety
• ISO 9001 - Quality Management System
• ISO 14001 - Environmental Management System